COVID-19 Update

As COVID-19 continues to impact our community, the health and wellness of our staff, therapists and clients continues to be our priority. 

As a result, we have made the decision to switch all in-person sessions to phone or video format as of Tuesday, March 17 until Sunday, March 29. We will continue to reassess this change on a weekly basis.      

We hope to avoid cancellations as much as possible at this time, both to support our therapists and to ensure each of you is able to maintain your daily routine and conveniently access the care you need from home. While we know some folks may prefer in-person sessions, video is incredibly useful and it gets the job done. For those that prefer a phone session to video, we’re happy to provide that, too. 

If you feel unsure about the new format, our aim is to make you as comfortable as possible with the change. The good news is that we have been offering these session types for years. You can trust that your therapist is experienced, that the modalities are research-backed, easy to use and come with many benefits, as explained by our therapist, Angela Allen. We already have many clients who were once apprehensive about making the switch who have now come to prefer remote sessions.

Most importantly, a simple switch means we can support you during a time that many of us are feeling isolated and scared. 

If you are curious about how remote or virtual therapy can work for you, our therapist Sandra Godoy wrote a great blog on the misconceptions about online counselling. 

We care about you and your wellness. Our team will reach out to everyone individually who has a session scheduled in the upcoming two weeks to confirm your preference of phone or video. We will continue to do this on a weekly basis.

Everything else will remain the same. Our therapists are here for you, you can still book online as usual and we have faith that with practice and self-compassion we will all adjust to the changes and weather this together.

Thanks for being a part of the Shift family!