We help Canadians build the lives they want, one session at a time.

In 2016, it was simply a handful of like-minded therapists in a charming downtown clinic. Not long into our journey, clients began to tell us that there was a tangible difference between the feel of our practice and others. We felt it too - but couldn’t quite put our finger on it.

It took us a long time to realize that it wasn’t just a keen focus on the relationship between the therapist and the client. What made Shift extra special was the little things: the warm greetings and laughter in the waiting room, the fact that we didn’t skimp on cheap coffee and tea, the friendships that would come from our community workshops, and the idea that a place where we explore our deepest wounds could also be a place of joy. 

We’ve evolved since into a virtual practice, but our appreciation of the little things hasn’t. It has shaped our fresh approach to therapy, prioritizing connection, creativity, and being solution-focused. We want to make mental wellness a routine part of daily life, like going to the gym, seeing your physician, or getting a massage.

Our online therapists are people first. In other parts of their lives, they’re artists and athletes, teachers and lifelong students, travel lovers and advocates for social change. They use their own humility as a bridge to yours. 

Throughout our journey of supporting more than 23,000 clients and growing to include over 125 team members from coast-to-coast, we are focused on establishing a new norm for quality and care experience.