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CONTACT US

Change starts with a conversation.

We’re excited to be part of your wellness journey.

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At Shift, you get more than a virtual therapy session.

virtual care that's 100% secure
Best-in-class technology that works on all devices.
OPEN 7 DAYS A WEEK
Sessions are available everyday, including evenings and weekends.
EXCEPTIONAL CUSTOMER SERVICE
An ultra-responsive care team that's there for you.
a community of big dreamers
Exclusive events and experiences curated for our clients.

New to us? Let's talk.

Whether you’re looking for a therapy match or simply to restart your care, complete this form and our Care Team will be in touch within 24 hours, except during holidays.

Fair policies, better care.

Fit Guarantee
If you’re not 100% happy with your therapist within 30 days of starting therapy, our care team will match you with another therapist and give you a complimentary session.
Benefits Coverage
Our services are often covered by your health insurance. We collect payment at the time of your appointment and provide a receipt for you to submit to your insurance provider.
Payment
We accept Mastercard, Visa, American Express, Apple Pay, Google Pay, and debit cards that work as a Visa or Mastercard. Upon booking your first session, you will be asked to input your payment method of choice.
Cancellation Policy
To support our therapists' livelihoods, clients must give at least 24-hour notice to cancel or reschedule your session. Cancellations with less than 24 hours notice or no-shows are subject to a no-show fee of the whole session rate.

@theshiftcollab