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Become part of something bigger.

We’re looking for innovative humans ready
to shape the future of therapy.

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Why Shift Collab?

Our mission is to help Canadians build the lives they want — one session at a time. We do that by focusing on providing great therapy and helping our clients become better humans (what ‘better’ means to them is up to them).
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Being a nationwide virtual practice, one thing that brings our clients and team of over 100 social workers & psychotherapists together is the desire for betterment and we believe therapy is key to finding it. In our good times, therapy is a way to nurture our emotional growth. In our confusing times, it’s a way to gain understanding and skills. Even in our hardest moments, we go to therapy because there’s still a faint optimism that things can be different in our lives.

The thing about being ‘better’ is that there’s no shared definition – nor should there be. Better is subjective. It changes day-to-day. It’s relative. It’s non-linear. It takes time. But the idea of there being a better future gives us courage and hope — it makes us human.


It took us a long time to realize that it wasn’t just a keen focus on the relationship between the therapist and client. What made Shift extra-special was the little things: the warm greetings and laughter in the waiting room; the fact that we didn’t skimp on cheap coffee and tea; the friendships that would come from our community workshops; and the idea that a place where we explore our deepest wounds could also be a place of joy.

We’ve evolved since, but our appreciation of the little things hasn’t. It has shaped our fresh approach to therapy, An approach that prioritizes connection, creativity, and being solution-focused. We want to make mental wellness a routine part of daily life, like going to the gym, seeing your physician, or getting a massage.

Our therapists are people first. In other parts of their lives, they’re artists and athletes, teachers and lifelong students, lovers of travel and advocates for social change. They use their own humility as a bridge to yours. 

Throughout our journey of supporting thousands of clients and growing to include nearly 100 team members from coast-to-coast, we are focused on establishing a new norm for quality and experience of care.

Our Vibe

Family-owned and operated in an industry dominated by venture capital and private equity.
Proudly led by mostly women in a space where male executives are the norm.
Championing inclusivity and psychological safety so that team members can bring their full selves to work.
A living wage, providing great compensation and benefits to our team.

We refined how we work together.

Our team is more diverse across areas of expertise, clinical approaches, identity and life experiences. And still, what binds our team together is a desire to be deeply human and relatable with one another and with our clients.
We have doubled down on ensuring excellent care by investing in a whole system that supports our therapists to do their best work with each client, including frequent professional development, individual and group supervision with senior therapists, and creating a collaborative culture.
Beyond the sessions, the support and services we provide to clients are top-notch thanks to our amazing care team.
We are set on building a community among our clients, providing creative opportunities for learning, growth, and connection that add to their experience with Shift.

Our Values

COLLABORATION

We aren’t here to tell you how to live your life. You’re the expert on you. We’re here as your equals to collaborate with you and provide support catered to your needs.

OPENNESS

There’s no right or wrong time to come to therapy. No matter where you’re at, we’ll meet you there. Bring your full self. We’re here for it.

EXCELLENCE

Our team works tirelessly to be exceptional as clinicians. With strong ethics and a commitment to continual learning, we strive to bring you our very best, every time.

Our Culture
is Different

Although we’re a focused and hard-working team, Shift Collab prides itself on offering the opportunity to be engaged, energized and involved! We encourage our entire team to foster our community and maintain connection. From community partnership events to holiday and seasonal social events, we love to get together in person and virtually as much as we can. 

To stay up to date with all that's going on at Shift, you can follow us on Instagram, Facebook, or LinkedIn.

Shift Collab Online therapy

Becoming a Shift Collab Therapist

Therapists at Shift Collab work as independent contractors to build their practice, develop their speciality, and contribute to Shift’s mission: Helping Canadians build the lives they want — one session at a time.

As an exceptional therapist, we know you have worked hard get to where you are today. At Shift Collab, we believe that each therapist brings unique strengths to their caseload and that you are truly your brand. Since we’re a collaborative team, we aim to support you in your caseload in all ways possible, while offering the incredible benefits of working for a group practice that our team has come to love.

Jordan Axani and Megan Rafuse, dressed in business casual clothes

Perks & Benefits

Supervision
Access to monthly individual supervision with the Clinical Manager and 4 monthly peer supervision groups.
Clinical growth
Monthly professional development seminars with internal and external subject-matter experts and a monthly clinical book club.
referrals
Extensive marketing and client attraction support, helping your practice fill up quickly with the right clients for you.
administration
A hands-on team providing administrative support from 8am to 8pm EST Monday to Friday and 9am to 6pm EST on Saturday and Sunday.
business learning
Ongoing guidance and support in finding your niche, optimizing your caseload, and setting yourself up legally and operationally.
community
Ongoing daily communication and support from your colleagues across Canada and regular social events.
Virtual Care
Practice anytime, anywhere from your confidential and private office space, allowing for great flexibility in your schedule.
Melissa Liu leaning against wall in business attire.

Compensation

Our goal is to find and retain amazing people. That’s why we’ve built a thoughtful, competitive compensation package.
A transparent, predictable compensation model that grows with your session volume, engagement, and tenure.
Access to our extended healthcare benefits plan for yourself and your family.
Access to an annual professional development budget that you can put towards courses and training.
Access to paid facilitation and teaching opportunities for companies and campuses across North America.
Access to additional opportunities for income, including supervision of students and providing therapy through our partner programs.

Career Opportunities

Feeling ready to join a community of people who strive to make therapy actionable, relatable and simple?

Taninder sitting on chair in business attire.

Therapy Team

Taninder sitting on chair in business attire.

Therapists at Shift Collab are either Registered Social Workers (MSW RSW) or Registered Psychotherapists (RPs) who are passionate about working within an innovative group practice.


It took us a long time to realize that it wasn’t just a keen focus on the relationship between the therapist and client. What made Shift extra-special was the little things: the warm greetings and laughter in the waiting room; the fact that we didn’t skimp on cheap coffee and tea; the friendships that would come from our community workshops; and the idea that a place where we explore our deepest wounds could also be a place of joy.

We’ve evolved since, but our appreciation of the little things hasn’t. It has shaped our fresh approach to therapy, An approach that prioritizes connection, creativity, and being solution-focused. We want to make mental wellness a routine part of daily life, like going to the gym, seeing your physician, or getting a massage.

Our therapists are people first. In other parts of their lives, they’re artists and athletes, teachers and lifelong students, lovers of travel and advocates for social change. They use their own humility as a bridge to yours. 

Throughout our journey of supporting thousands of clients and growing to include nearly 100 team members from coast-to-coast, we are focused on establishing a new norm for quality and experience of care.

Tracy Horner sitting on couch in business attire.
Tracy Horner sitting on couch in business attire.

Operations Team

Behind our team of therapists is a group of passionate, brilliant, and dynamic individuals that specialize in customer success, clinical management, marketing, and other disciplines.


It took us a long time to realize that it wasn’t just a keen focus on the relationship between the therapist and client. What made Shift extra-special was the little things: the warm greetings and laughter in the waiting room; the fact that we didn’t skimp on cheap coffee and tea; the friendships that would come from our community workshops; and the idea that a place where we explore our deepest wounds could also be a place of joy.

We’ve evolved since, but our appreciation of the little things hasn’t. It has shaped our fresh approach to therapy, An approach that prioritizes connection, creativity, and being solution-focused. We want to make mental wellness a routine part of daily life, like going to the gym, seeing your physician, or getting a massage.

Our therapists are people first. In other parts of their lives, they’re artists and athletes, teachers and lifelong students, lovers of travel and advocates for social change. They use their own humility as a bridge to yours. 

Throughout our journey of supporting thousands of clients and growing to include nearly 100 team members from coast-to-coast, we are focused on establishing a new norm for quality and experience of care.

Open Roles

Our open roles are posted below. Please follow the links to the application.

97% of our clients are highly satisfied with their care

“My therapist is wonderful and I’m so happy to have her. I am loving our sessions. so thankful I started with Shift!”

S.I. - Shift Client

“I was well-matched with my therapist. I appreciate how easy it is to book and change appointments."

A.M - Shift Client

"Expect the word collaboration to be taken seriously and for your therapist to look outside your sessions to establish other pathways of support."

N.B. - Shift Client

"From the emails, the phone calls, and the 15 minute initial consult, I could see that the company was built to really care for new and existing customers."

G.M. - Shift Client

"The Shift Team really goes the extra mile to make sure everyone feels comfortable and included. The webinars and biweekly emails are appreciated."

B.R. - Shift Client

"The Shift team doesn’t prescribe to one size fits all treatment and their approach to mental health & wellness is different than anything I’ve seen."

C.L - Shift Client

“I have really appreciated the Shift ethos and user-friendly platform as I begin my new chapter with therapy, great work!”

L.L - Shift Client

“ I’m glad I got to connect with you through this transition. You matched me with Ilda and she was perfect, so I completely trust you for whoever you match me with next.”

v.F - Shift Client

"It made me feel so comfortable talking to Shift Collab about what I need support with."

E.K - Shift Client

"It feels comfortable talking to Shift Collab."

P.S - Shift Client

"My therapist made me feel very welcomed. Amazing experience!"

S.K - Shift Client

"I know that without my therapist’s help, I wouldn’t have so easily made crucial changes in my life to help my situation!"

E.A - Shift Client

"My therapist makes me feel seen and comfortable and allows me to express myself in the best possible way."

R.D - Shift Client

"My Shift Collab therapist was very receptive, knowledgeable, warm, kind and personable."

D.N - Shift Client

"My Shift Collab therapist was very receptive, knowledgeable, warm, kind and personable."

D.N - Shift Client

"My therapist is fantastic. I was matched very well and feel very supported!"

I.P - Shift Client

"The therapist I was matched with was extremely warm, caring and knowledgeable. I felt an instant connection with her! "

L.V - Shift Client

"The absolute best therapist I could ask for."

T.H - Shift Client

"My therapist is truly amazing. Someone who made me see things that I never would have seen on my own! "

F.E - Shift Client

"Wonderful first time experience with a therapist. Can’t wait for my next appointment! "

J.L - Shift Client

"They provide a secure virtual system and a smooth process with communication in all areas. Both my therapist and Shift as a service are amazing and I constantly recommend to family and friends alike."

G.K- Shift Client

"I loved that a real person helped me figure out which therapist would be the best fit. I didn’t think I’d like virtual sessions but it’s so easy and convenient. I would recommend to everyone."

E.F - Shift Client

"Thank you for being there to help me get through these difficult times and for making the process so easy"

R.F - Shift Client

"Using the matching questionnaire is a really great way to find a therapist in Toronto. They provide lots of information and resources"

E.M - Shift Client

"Best independent mental health clinic I’ve come across so far compared to any school-based or GP-recommended care"

P.J - Shift Client

"They do their best to help people find a good match, which is so vital to the process independent mental health clinic"

T.A - Shift Client

"The therapist I have been seeing since I first got into my career field has support the trajectory of my life growing in degrees I couldn’t have imagined for myself.”

K.B - Shift Client

“Connection was immediate and smooth! Excellent consultation, provider is an absolute asset to this service. Thank you very much!”

S.B - Shift Client

"My therapist is truly amazing. Someone who made me see things I never would have on my own. Got me through a terrible time”

F.E - Shift Client

@theshiftcollab