Real stories, real impact.

Olivia has really been a huge help in dealing with my anxiety, depression, and newly diagnosed ADHD. I definitely would not have gotten as far as I did in my schooling without her. My sense of self and confidence have not felt this close to my baseline in a long time.

I liked when I first was looking for someone to talk to there was a how to look/what questions to ask. I didn't feel pressured or guilty to pick Shift. And after connecting with my therapist and talking with her, I finally feel like things are getting better instead of they will get better. I love the emails that come in once in awhile about articles to look into and such. It really does feel like I'm not alone that I have more than just my therapist helping me through it all.

It's easy/ great website/ like that you offer 3 matches of therapists to choose from, and that you can have a meet and greet that is free. Finding someone you click with is really important. Also I like that you ask about price point, and preferences for male, female, etc. And I've been pleasantly surprised that virtual therapy sessions are so easy to connect. And it's so convenient and time saving

I really liked the questionnaire to help me select a therapist. Booking appointments online is easy and allows me to find a time that works with my schedule. Also being able to talk to my therapist while at home makes it so convenient, especially when juggling a busy schedule.

Sarah provides such a safe and open environment to talk about vulnerabilities and to know that the advice she is giving is balanced, empathetic and clear. The most important element of working with a counsellor is to have a connectivity that ensures you can start to figure out for yourself the root cause of the things that are creating stress and anxiety in your life. Sarah is an advocate for her clients and helps them to advocate for themselves knowing that they have a strong support system to help work through the hard days.

The website is easy to navigate, booking is simple, and the matching questionnaire did a great job matching me with a therapist I feel comfortable with.

Having the opportunity to meet with several therapists before deciding on one is great. Online therapy is convenient and having hours that fit a busy lifestyle and work schedule allows to book sessions at suitable times. You can discuss your feelings and emotions confidentially without any judgement.

The pairing process and fit guarantee are phenomenal and address some of the most frustrating parts of starting therapy.

From minute 1, when I visited the website, I felt Shift Collab was very professional. This was followed by my consultation call, the check-in, during which I felt heard and that my needs were truly being considered. My sessions with my therapist continue to reinforce my initial feelings, and I am SUPER COMFORTABLE!

I loved that a real person helped me figure out which therapist would be the best fit. I didn’t think I’d like virtual sessions but it’s so easy and convenient. I also really like all the extra workshops and groups you can join. It’s a great service and I recommend it to everyone.

Shift Collab is a brilliant idea that really helped me find a great fit of a therapist to work through multiple areas I was looking for help with and to speak with someone about personally as well. They provide a secure virtual system and a smooth process with communication in all areas. Both my therapist and Shift as a service are amazing and I constantly recommend to family and friends alike. Thank you for helping me and many others!

I was so anxious going into Covid quarantine and living with an auto immune disorder. I was so relieved I was able to talk with Andrika over the phone and stay in my safe little bubble at home. Amazing experience with Shift, from the front desk staff, to the therapist and the owner, I couldn’t praise them more. Thank you for being there to help me get through these difficult times and for making the process so easy. I appreciate that the company made sure to adjust how they ran business to accommodate their clients during these uncertain times.

Really great way of finding a therapist in Toronto & GTA! Provides lots of information and resources

Had an awesome experience with shift when I was recommended some practitioners to fit my exact needs. Had free calls with them to determine if they were right for me, and I really loved how transparent they were about pricing. Best independent mental health clinic I’ve come across so far compared to any school-based or GP recommended care.

Great service so far! I appreciate how thorough their matching process is. The care coordinator who connected with me was so kind, attentive and keen on finding my perfect fit! I look forward to starting my therapy journey

“I have really appreciated the Shift ethos and user-friendly platform as I begin my new chapter with therapy, great work!”

“I can’t believe you remembered me and the conversation we previously had, that really means a lot! In a weird way I’m glad I got to connect with you through this whole transition. You matched me with Ilda and she was perfect, so I completely trust you for whoever you match me with next”

“Thank you so much for calling back and disclosing that you’re queer and non-monogamous, it made me feel so comfortable talking to you about what I need support with. It’s awesome knowing you’re on a team of individuals who get it! I wish you could be our therapist honestly.”

“They were really nice and was attentive to what I was saying. It showed that they had an interest in what I was saying. It's like I was being heard. It feels comfortable talking to them.”

“The therapist I have been seeing is fantastic! The response time to the general inbox is also very quick and everyone is always extremely helpful.”

“She focused a lot on my questions and gave amazing feedback with no criticism at all and made me feel very welcomed. Amazing experience.”

“I know that without my therapist’s help I wouldn’t have so easily made crucial changes in my life to help my situation. I will cherish every moment we spent together on the phone, and always think very highly and fondly of what she has done for me.”

“My therapist makes me feel seen and comfortable and allows me to express myself in the best possible way. I feel a great connection with her even though i’m not able to see her in person.”

“The therapist I have been seeing since I first got into my career field has support the trajectory of my life growing in degrees I couldn’t have imagined for myself.”

“Very receptive, knowledgeable, warm, kind and personable.”

“She makes me feel safe to speak my thoughts and pushes me gently in ways I’ve never had in previous experiences.”

“I think I was really well-matched with my therapist. I appreciate how easy it is to book and change appointments. I appreciate the emails I receive, and the ease of billing. Thank you!”

“My therapist is fantastic. Was matched very well and feel very supported!”

“She’s was extremely warm, caring and knowledgeable. Felt an instant connection with her!"

“The absolute best therapist I could ask for.”

“Connection was immediate and smooth! Excellent consultation, provider is an absolute asset to this service. Thank you very much!”

“She is truly amazing. Someone who made me see things I never would have on my own. Got me through a terrible time”

“Wonderful first time experience with a therapist. Can’t wait for my next appointment!”

“Call was clear and therapist was helpful. Nothing needs to be improved”

I've used the service as have other people I know. Great service. They do their best to help people find a good match, which is so vital to the process. Great customer support.