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Thank you! your submission is in the hands of our Team.

Since transparency is important to us, here's what happens next.

  • If you received an instant recommendation and if you feel good about one or more of the therapists, you're welcome to book yourself in.
  • Since these results are preliminary, a member of our Care Team will carefully review your submission against nearly a dozen data points and reach out to you within 24 hours to ensure you're happy with your match.
  • Please remember to check your spam folder for any follow-up emails from us. 
  • Sometimes, it might take a little longer than 24 hours to process your results (especially if you reach out over a holiday). Want to start quickly? Give us a call at 1-800-661-8681.

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Thank you! We really appreciate you taking the time to fill in our matching questionnaire.
Since transparency is important to us, here’s what you can expect:

- Our care team has been notified and is working behind the scenes to hand-select one or two therapist recommendations. They carry out this process by carefully reviewing what you shared in the questionnaire and assessing which therapist would be best for you against nearly a dozen different data points.

- You will receive an email or call from us within 24 hours, and once you’ve chosen your selection, we can get you started right away! 

- Please remember to check your spam folder for any emails from us. 

- Sometimes, it might take a little longer than 24 hours before you get a reply (especially if you reach out over a holiday), but we’ll do our best to get back to you as soon as possible.

For real-time updates, come and say hi on Instagram: @theshiftcollab

Want to talk to a human right now?

We’re open Monday to Friday from 8:00am to 8:00pm EST and weekends from 9:00am to 6:00pm EST.

@theshiftcollab