Whether you're a Dietitian, Physiotherapist, Chiropractor, Doctor or Healthcare Administrator, Shift Collab can support you. Especially, if:
You have a long waitlist for therapy.
You have received funding that needs to be used within a short timeline.
You need to make referrals for specific concerns or session type.
You are looking for some overflow support.
By setting up referral partnerships, healthcare professionals can rest easy knowing we’ll care for their clients, just as they would.
Whether you're a Dietitian, Physiotherapist, Chiropractor, Doctor or Healthcare Administrator, Shift Collab can support you. Let's work on it together.
An in-depth needs assessment, capturing your and your clients' needs.
Client mental health needs and common concerns.
Suggestions for referring clients to the right mental healthcare support.
Personalized recommendations to solve challenges related to supporting your clients and their mental health.
Tools which make the referral process quick and simple, for you. Such as therapist profiles, how you can refer to Shift Collab and a mindfulness poster.
Empowering resources for your clients, such as our contact information and our three-step process to better care.
Our therapists excel in over 80 different specialties and use over 50 different clinical approaches.
We offer a Fit Guarantee to new clients, ensuring they are matched with the right therapist.
We don't have waitlists and are open every day.
50+ other organizations already refer to us.
We offer individual, adolescent, child, couples and family counselling. Most sessions are 50-minute in duration. Want to learn more about each session type and what's best for your people, let’s chat!
Our clinic is operating 100% virtually indefinitely. This means that all sessions are held by telephone or video to accommodate all client’s needs and schedules. Virtual therapy provides the opportunity to connect with a therapist in the comfort of your own home.
Upon receiving a referral, our Care Team will connect with them to complete our matching process within 24 hours at the most, though typically we are in touch much quicker.
Let's talk about your needs and we can develop a custom quote for you.
If your goal is to maximize the amount of usage of the program, our Care Team will encourage clients to book all of their eligible sessions. This not only encourages usage, but secures a spot for an effective plan of care. We understand some folks may feel more comfortable starting off with an initial session, in which case, the therapist will encourage booking the remaining subsequent sessions after completion of their initial.
Once we have an understanding of your needs and provide a quote, we'll both sign a short contract and begin the onboarding process which typically takes one or two weeks.
Yes, we provide monthly usage reports that includes how many sessions have been used and for how many individuals. For healthcare organizations where we're coordinating care with you (with client consent, of course) we can share more details.
All session credits are good for at least one year. Session credits expire on September 31 of the year after your purchase. So, for example, if you bought 40 session credits in May 2023 they would expire in September 2024.
Simply put, we put parameters in place. For example, it's common that an organization will limit care to 6 sessions per person. We then monitor session usage per person and work with the therapist to ensure that their care plan is maximized for the amount of care.
You can either purchase more session credits or we can work to transition clients to care options. In some instances, this may mean referring to a public healthcare organization and in others, depending on the clients financial means and if they have benefits coverage, continued care with their therapist. In either case, our goal is to not leave clients 'high and dry' but to developed care plans that make sense.
Unfortunately, we cannot diagnose or prescribe any medication. Depending on the needs of clients we can refer them externally to psychologists or psychiatrists.